Shipping policy

At Mona Embroidery, we aim to provide a seamless shopping experience by ensuring timely and reliable delivery of your orders. Below is our shipping policy:

  • Processing Time: Orders are processed within 2-3 business days.

  • Shipping Time: Delivery timelines vary depending on your location.

  • Shipping Charges: Shipping costs are calculated based on the delivery address and order weight. The exact charges will be displayed at checkout.

  • Order Tracking: Once your order is shipped, you will receive a tracking number via email to monitor the delivery status.

  • Delays: While we strive for timely delivery, unforeseen circumstances like weather or carrier issues may cause delays. We appreciate your patience and understanding in such cases.

  • Incorrect Address: Please ensure your delivery address is accurate. We are not responsible for delays or non-delivery due to incorrect addresses provided at checkout.

If you have any questions about shipping or need assistance with your order, please contact us at +923009844334.